AI-Powered Personalisation 2018-11-09T16:53:48+00:00

AI for better customer experience

Understand your customers better and personalise content at scale with our commercially proven, AI-powered platform.

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In-person connections in a virtual world

TRUSTED BY

TRUSTED BY

Everyone’s different

As your customer base grows and more interactions happen online, it becomes increasingly difficult to create a personal customer experience. We created DataSine so that customers could be treated as individuals again.

Our unique approach to personalisation delivers benefits for all

Customer Engagement

Customer engagement, loyalty and retention are increased.

Valued Customer

Customers feel more valued and enjoy an improved experience.

Personalise at Scale

Automated content creation makes personalisation possible at scale.

How we do it

Profile

Discover the person behind your data. Using information that you have collected directly from your customers – for instance on transactions or email engagement – our AI-powered platform provides details on the personality and preferences of each one of them.

Are they particularly spontaneous or altruistic? Are they the sort of person that loves being in amongst the crowd? Or do they prefer sitting down with a good book? How and when do they prefer to be contacted?

All of these insights can be accessed either through our platform or your CRM and are continuously updated and improved as more data becomes available.

Our Insights
Different people viewing different content

Personalise

Our platform provides recommendations on how a range of elements – such as words and images – can be made more appealing to different personalities. Personalise everything from emails and landing pages to call centre scripts. All you have to do is input your content and the recommendations are provided inline.

The result? Personalised mass communication at scale, building engagement, loyalty and trust.

Personalisation in Action

Personality, AI and Personalisation: Delivering a Better Customer Experience

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Pricing

Find out what’s included in the different versions of our platform below. All are underpinned by the same proprietary models, trained on millions of data points – including the 1.4 million+ personalised emails sent out by our users to date.

Free

FREE BETA ACCESS

Sign up

Customer personality insights ⓘ

Reports ⓘ

HubSpot and MailChimp integrations
Support via contact form

Premium

FREE BETA ACCESS

Sign Up

Customer personality insights ⓘ

Reports ⓘ

HubSpot and MailChimp integrations
Support via contact form

Image appeal ratings ⓘ

Image recommendations ⓘ

Personalise emails

Enterprise

Contact us for pricing

Contact Us

Advanced customer personality insights ⓘ

Advanced custom reports ⓘ

All integrations ⓘ

Support via telephone and email

Image appeal ratings ⓘ

Content recommendations ⓘ

Personalise everything ⓘ

Managed campaigns ⓘ

Optional onsite installation ⓘ

Watch

Our CEO Igor Volzhanin and CTO Chris Loy deliver a live product demo at FinovateEurope 2018.

What our clients say

Rocket ship

Hello bank! Belgium

Hello bank! saw an 80% increase in customer engagement when they used our platform to personalise emails, landing pages and social media messages.

This has been our best activiation campaign ever.
Campaign Manager

Rocket ship

Leading French Bank

A leading French bank increased sales of insurance products by 71% from using our platform to personalise call scripts.

A much more dynamic approach to outbound calls
Customer Relations Team Manager

Interested in increasing customer engagement? Sign up for a demo today.