AI for better customer experience
Understand your customers better and personalise content at scale with our commercially proven, AI-powered platform.
TRUSTED BY
TRUSTED BY
Everyone’s different
As your customer base grows and more interactions happen online, it becomes increasingly difficult to create a personal customer experience. We created DataSine so that customers could be treated as individuals again.
Our unique approach to personalisation delivers benefits for all
Customer engagement, loyalty and retention are increased.
Customers feel more valued and enjoy an improved experience.
Automated content creation makes personalisation possible at scale.
How we do it
Profile
Discover the person behind your data. Using information that you have collected directly from your customers – for instance on transactions or email engagement – our AI-powered platform provides details on the personality and preferences of each one of them.
Are they particularly spontaneous or altruistic? Are they the sort of person that loves being in amongst the crowd? Or do they prefer sitting down with a good book? How and when do they prefer to be contacted?
All of these insights can be accessed either through our platform or your CRM and are continuously updated and improved as more data becomes available.
Personalise
Our platform provides recommendations on how a range of elements – such as words and images – can be made more appealing to different personalities. Personalise everything from emails and landing pages to call centre scripts. All you have to do is input your content and the recommendations are provided inline.
The result? Personalised mass communication at scale, building engagement, loyalty and trust.
Pricing
Find out what’s included in the different versions of our platform below. All are underpinned by the same proprietary models, trained on millions of data points – including the 1.4 million+ personalised emails sent out by our users to date.
Basic
FREE
|
Image appeal ratings for general population ⓘ |
|
Image recommendations ⓘ |
|
Email analysis (coming soon) ⓘ |
|
HubSpot and MailChimp integrations (coming soon) ⓘ |
| Support via contact form |
Pro
Coming Soon
| All of the Basic plan plus: |
|
Customer segmentation ⓘ |
|
Email segmentation ⓘ |
|
Image appeal ratings for your customer base ⓘ |
|
Customer personality insights ⓘ |
|
Reports ⓘ |
| Priority support via contact form |
Enterprise
Contact us for pricing
| All of the Pro plan plus: |
|
Advanced customer personality insights ⓘ |
|
Advanced custom reports ⓘ |
| Support via telephone and email |
|
Personalise any type of content ⓘ |
| Integrates with your CRM or marketing platform of choice |
|
Content recommendations ⓘ |
|
Managed campaigns ⓘ |
|
Optional onsite installation ⓘ |
Watch
Our CEO Igor Volzhanin and CTO Chris Loy deliver a live product demo at FinovateEurope 2018.
What our clients say
Hello bank! Belgium
Hello bank! saw an 80% increase in customer engagement when they used our platform to personalise emails, landing pages and social media messages.
“This has been our best activation campaign ever.
Campaign Manager
Leading French Bank
A leading French bank increased sales of insurance products by 71% from using our platform to personalise call scripts.
“A much more dynamic approach to outbound calls
Customer Relations Team Manager
Interested in increasing customer engagement? Sign up for a demo today.