Last updated – 4th August 2020
Our GDPR Commitment
The General Data Protection Regulation (GDPR) is an EU data privacy regulation that went into effect on May 25, 2018. The regulation gives EU citizens more control over their data and unifies previous privacy and security laws under one comprehensive law.
At datasine, there are core GDPR principles that we always operate in accordance to and have taken actions to ensure we are GDPR compliant. These principles and actions are outlined below.
Our GDPR principles
- We will process all personal data fairly and lawfully.
- We will only process personal data for specified and lawful purposes.
- We will endeavour to hold relevant and accurate personal data, and where practical, we will keep it up to date.
- We will not keep personal data for longer than is necessary.
- We will keep all personal data secure.
- We will endeavour to ensure that personal data is not transferred to countries outside of the European Economic Area (EEA) without adequate protection.
Our GDPR actions
- We have reviewed and updated all our internal processes, procedures, data systems and documentation to be compliant with GDPR. We continue to perform these reviews and updates on an ongoing basis.
- We have conducted a full data audit and documented the data we collect, why we collect it, how it is stored and protected, how long it is stored, and who is responsible for removal requests.
- We do not store any personally identifiable data on the customers of our users. Instead, each customer is given a unique anonymous identifier.
- We require that all datasine employees sign a confidentiality agreement and complete mandatory confidentiality and privacy training.
- We have appointed a Data Privacy Officer, contactable via email@example.com.
- We have enhanced our security by running our platform in an Amazon Virtual Private Cloud environment, meaning our network traffic is isolated from anyone else using Amazon Web Services.
- We require that all users confirm they are GDPR compliant during the sign-up process. Failure to do so will result in the user being denied access to the platform. We also require that users either have the necessary consent from their customers or have assessed the legitimate interest of using the platform at all times.
1. datasine’s approach to privacy
2. Personal data we collect about you
2.1 We collect personal data from you when you voluntarily submit information directly to us or via our platform. This can include information you provide when you register to use the platform, create an account on our platform, complete a form, correspond with us, subscribe to our email lists or respond to surveys or promotions.
2.2 The categories of personal data we collect include the following:
(a) Contact details: Such as your name, your email address, job title and company.
(b) Messages to us: Messages you send to us such as email
(c) Your preferences: Choices you make such as notification and messaging preferences
(d) Information about how you use and connect to the online service:
(i) We automatically collect information about how you use the platform such as the pages and links you access, the time you access the platform and duration you are on it, the platform you come to the platform from or go to after leaving the platform and selections and choices you make when using the platform.
(ii) We also automatically collect information about the computer or other electronic devices you use to connect to the platform such as details about the type of device (which can include unique device identifying numbers), its operating system, browser and applications connected to the platform through the device, your Internet service provider or mobile network, your IP address and your device’s telephone number (if it has one).
(iii) Typically, the information we collect about how you use or connect to the platform is associated with your device.
(e) Information about your location: Other than information you choose to provide to us, we do not collect information about your precise location. Your device’s IP address may help us determine an approximate location but this will be no more precise than the city, state or country you are using your device in.
(f) Information from fraud prevention organisations: Where permitted by law, if fraudulent activity is suspected relating to your account, we may be provided with information by credit reference, fraud and crime prevention organisations.
2.3 We also automatically collect personal data indirectly from you such as information about the pages you look at on the platform or the device you connect to the platform with.
2.4 We may also collect personal data about you via Twitter OAuth (Twitter, Inc.), which is registration and authentication service provided by Twitter, Inc. and is connected to the Twitter social network. We may also collect personal data about you and engagement data of your audience from Facebook. By registering or authenticating, Users allow this Application to identify them and give them access to dedicated services. Depending on what is described below, third parties may provide registration and authentication services. In this case, this Application will be able to access some Data, stored by these third-party services, for registration or identification purposes.
3. HOW WE USE YOUR INFORMATION
3.1 We will also use your personal data for the purposes specifically described below:
(a) Contact details: we will use your contact details so that we can communicate with you directly via phone, SMS messaging, or email, in particular, about queries, issues, problems we have detected or concerns you or other users have. We may also use your contact details to send you updates about the company (such communications will be in accordance with your marketing preferences as explained in more detail in section 5 below).
(b) Profile information: we use your profile information in order to provide you with access to the datasine platform.
(c) Your preferences: we will use your preference settings – which you can set by via the link including in all our marketing emails – for the purpose of providing notifications, messages, displaying the platform and following other choices you are able to make about how the platform is displayed to you.
(d) Information about how you use and connect to the online service: we use this information to present the platform to you on your device. We will also use this information to determine similar topics, products and services that may be of interest to you.
(e) Information about your location: we may use an approximate location to ensure content on the platform is relevant to the city, state or country you are using your device in. We will not collect or track your precise location without your consent.
(m) All personal data on an aggregated basis: we will use all the personal data we collect to: (i) monitor and improve the platform and our procedures and processes; and (ii) to help us develop new products and services.
3.2 We may anonymise and aggregate any of the information we collect (so that it does not identify you). We may use anonymised information for purposes that include testing our IT systems, research, data analysis, improving the platform, developing new products and features.
3.3. We process your personal data (i) with your consent, (ii) when we need to do this to fulfil a contract with you (for example, the contract of sale), (iii) where we are required to do this by law (for example, where it is necessary to retain it in connection with potential litigation), and/or (iv) when it is in our legitimate interests to do this and when these interests are not overridden by your data protection rights. For example, we have a legitimate interest in offering and providing datasine products and services, deter fraud and carry out direct marketing.
4. Information we share with 3rd parties
4.1 We may share your personal data with the following parties:
(a) Service providers, partners and advisors: third parties who provide a service to us, partner with us on certain business activities, advise us or that we work within other business capacities.
(b) Purchasers of our business: personal data may be disclosed or transferred to buyers or prospective buyers of our business or any of our assets as part of the sale.
(c) Law enforcement, regulators and other parties for legal reasons: third parties who we are under a legal obligation to disclose your personal data to or who we need to disclose your personal data to protect our rights, property or safety or the rights, property or safety of others, detect and investigate illegal activities and breaches of any agreement we have with you.
4.2 We do not disclose personal data to anyone else except as set out above, where permitted by law and/or with your consent. We may provide third parties with aggregate statistical information and analytics about users of the platform but we will make sure that no one can be identified from this information before we disclose it.
5. Marketing and advertising
5.1 Email Marketing – From time to time we may contact you by email with information about our company that we think you may be interested in. Thereafter, if you do not want us to send you email marketing, please use the contact details provided in section 13 below . You can also unsubscribe from our marketing emails by clicking on the unsubscribe link in the emails we send to you.
5.2 Advertising on social media websites – We, or our advertising partners, may show advertisements to you on other platforms. To do this we, or our advertising partners, may collect information about how you use the platform or the types of other web pages, content and ads you, or others who are using the device you connect to the platform, interact with, visit or view. The information collected might also include the IP address of the device you connect to the platform or the e-mail address you provide to us or our platform. We, or our advertising partners, use the information that is collected to make sure adverts you see on other platforms or apps (where our partners have advertising space) are more relevant to you.
5.3 The techniques our advertising partners use recognise the device or e-mail address you are using. Typically cookies and similar technologies are used to provide this type of advertising. You can find out more about cookies and how to manage their use by reading our Cookies Policy below.
6. Storing and transferring your personal data
6.2 We put in place European Commission approved standard contractual clauses or rely on alternative transfer mechanisms to protect this data. A copy of these clauses is available for your review upon request to us using the contact details provided in section 13 below.
7. Your rights in respect to your personal data
7.1 You may have various rights with respect to our use of your personal data:
Marketing: As stated above in section 5, if you decide you’d no longer like to receive our marketing emails you can opt-out at any time by selecting the unsubscribe link that is included in all emails or by using theses contact details: firstname.lastname@example.org or datasine, 22 St James’s Walk, Clerkenwell, London, EC1R 0AP, Attn: Data Privacy Officer.
Access, rectify, port, block, complete, delete and update: You have the right to access, rectify, block, port, complete, delete and update your personal data, and to restrict its use. You also have the right to request further information about the processing of your personal data.
Object: You also have the right to object to the processing of your personal data by us.
7.2 You can exercise the above rights by contacting us using the details provided in section 13 below at any time. All requests will be handled within 7 days and any delay will be kept to a minimum.
7.3 There are exceptions to these rights; for example, access may be refused if it would reveal personal data about another person or if we are prevented from disclosing such information by law.
7.4 We hope that we can satisfy queries you may have about the way we process your data. However, if you have unresolved concerns you also have the right to complain to the competent data protection authority.
7.5 When we ask you to supply us with your personal data we will make it clear whether the data we are asking for must be supplied so that we can provide the products and services to you, or whether the supply of any information we ask for is optional.
8. HOW LONG DO WE KEEP YOUR INFORMATION?
8.1 Data will be stored for a maximum of 12 months following the end of a project
or agreement to handle client queries. This enables us to fulfil our business purposes or to comply with applicable law, audit requirements, regulatory requests or orders from competent courts.
9. LINKS TO THIRD PARTY SITES
9.1 The platform may, from time to time, contain links to and from third party platforms of our partner networks, advertisers, partner merchants, news publications, retailers and affiliates. If you follow a link to any of these platforms, please note that these platforms have their own privacy policies and that we do not accept any responsibility or liability for their policies. Please check the individual policies before you submit any information to those platforms.
10. CHANGES TO THIS POLICY
11. NOTICE TO YOU
12. CONTACTING US
II. COOKIES POLICY
This cookies policy explains what cookies are and how datasine Limited (“we”, “us” or “our”) uses them on http://datasine.com (our “platform”). We encourage you to read the policy in full so that you can understand what information we collect using cookies and how that information is used.
- WHAT ARE COOKIES OR SIMILAR TECHNOLOGIES?
Cookies (or similar technologies) are text files, containing small amounts of information, which are downloaded to your browsing device (such as a computer or smartphone) when you visit a platform. Cookies can be recognised by the platform that downloaded them — or other platforms that use the same cookies. This helps platforms know if the browsing device has visited them before.
- WHAT ARE COOKIES USED FOR?
Cookies do lots of different jobs, like helping us understand how our platform is being used, letting you navigate between pages efficiently, remembering your preferences, and generally improving your browsing experience. Cookies can also help ensure information and advertising you see online is more relevant to you and your interests.
- WHAT TYPES OF COOKIES ARE USED BY DATASINE?
The types of cookies used on our platform can generally be put into one of the following categories: strictly necessary; analytics; functionality; advertising; and social media. You can find out more about each of the cookie categories in the table below.
Strictly Necessary Cookies These cookies are essential to make our platform work. They enable you to move around the platform and use its features. Without these cookies, services that are necessary for you to be able to use our platform such as accessing secure areas cannot be provided.
Analytics Cookies These cookies collect information about how people are using our platform, for example, we use Google Analytics cookies to help us understand which pages are visited the most often, how people are moving from one link to another and if they get error messages from certain pages. Overall, these cookies provide us with analytical information about how our platform is performing and how we can improve it.
Functionality Cookies These cookies allow us to remember choices you make and tailor our platform to provide enhanced features and content to you. For example, these cookies can be used to remember your user name, language choice or country selection, they can also be used to remember changes you’ve made to text size, font and other parts of pages that you can customise.
Advertising Cookies These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They remember that you have visited a platform and this information may be shared with other organisations such as advertising partners. This means after you have been to our platform you may see some advertisements about our services elsewhere on the Internet.
- HOW LONG WILL COOKIES STAY ON MY BROWSING DEVICE?
The length of time a cookie will stay on your browsing device depends on whether it is a “persistent” or “session” cookie. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your browsing device after you have finished browsing until they expire or are deleted.
- FIRST AND THIRD-PARTY COOKIES
- HOW TO MANAGE COOKIES FROM THIS PLATFORM
You can usually use the browser that you are viewing this platform through to enable, disable or delete cookies. To do this, follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” settings). Please note that if you set your browser to disable cookies, you may not be able to access secure areas of the platform and other parts of the platform may also not work properly.
You can find out more information about how to change your browser cookie settings at www.allaboutcookies.org.
Some third parties may use Advertising Cookies to help gather information about your browsing activity so that they can deliver platform advertising to you that is relevant to your interests. The advertising industries in the EU have developed schemes to help you opt-in and opt-out of receiving cookies used for these purposes. You can find out more about the EU scheme from www.youronlinechoices.eu.
Information about the cookies used by us may be updated from time to time, so please check back on a regular basis for any changes. The last modification date of this document is shown at the top of this page.
Questions, comments and requests regarding this Cookies Policy are welcome and should be addressed to email@example.com or 22 St James’s Walk, Clerkenwell, London, EC1R 0AP. Attn: Data Privacy Officer.